A Mindfulness-based Intervention for Hotel Staff

Trial statusRecruiting
Trial phaseNot applicable
Trial typeInterventional
Biological sexAll
Age18-18
SponsorChinese University of Hong Kong

About this trial

This research aims to investigate the potential impact of a structured mindfulness-based professional development program on hotel employees and to explore why and how these changes occur during and after the mindfulness intervention through a mixed-methods approach. A 6-week mindfulness intervention with 60 hotel staff from a hotel will be implemented in Hong Kong. Both quantitative and qualitative data will be collected to examine changes in job-related outcomes, wellbeing, and state mindfulness and teachers' lived experiences and perspectives associated with this intervention. Data will be analyzed based on convergent parallel mixed-method approach, such as mixed-effects modeling, mediation analysis, and thematic analysis. This study may provide practical implications for developing evidence-based programs to promote wellbeing and service quality among hotel employees.

Eligibility criteria

This trial accepts healthy volunteers

Qualifiers

Aged 18 years or above

Currently working in a hotel

Cantonese speaker

Willing to commit time for the 6-week mindfulness course

Disqualifiers

Individuals who had previously joined a related group mindfulness-based intervention, such as mindfulness-based cognitive therapy (MBCT), mindfulness-based stress reduction (MBSR), or Mindfulness - Finding Peace in a Frantic World (FPFW)

Staff members who are mentally unstable or having active suicidal risk

Trial design

Design model

Parallel

Treatments tested in this trial

  • A mindfulness-based intervention

    Behavioral

    This is a 6-week mindfulness-based program consisting of mindfulness practices, cognitive-behavioral techniques, and other psychological exercises with 6 sessions (1 hour/session)

Treatment groups

60 Participants
are divided into 2 treatment groups
Group A: A mindfulness-based interventionExperimental treatment 1 intervention
Group B: Waitlist controlNo intervention 0 interventions

Trial outcomes

Primary outcomes

1

Emotional Labor Scale (ELS)

It is used to measure the emotional labor strategies of participants and the scale contains 11 items organized in two subscales: Surface Acting and Deep Acting. Participants will rate their responses on a 5-point Likert scale ranging from 1 (strongly disagree) to 5 (strongly agree). The total score of the Surface Acting subscale ranges from 7 to 35 and the total score of the Deep Acting subscale ranges from 4 to 20. A higher total score on each subscale indicates a higher tendency to use that particular strategy.

Time frame
Week 0, Week 6, and Week 10
2

Professional Efficacy Subscale of the Maslach Burnout Inventory- General Survey (MBI-GS)

It is used to measure participants' professional efficacy. The scale consists of 6 items on a 7-point Likert scale ranging from 0 (never) to 6 (everyday). The total score ranges from 0 to 36. A higher score indicates a higher level of professional efficacy.

Time frame
Week 0, Week 6, and Week 10
3

Nature of Work Subscale of Job Satisfaction Survey (JSS)

It is used to measure participants' job satisfaction. The scale contains 4 items on a 6-point Likert scale from 1 (disagree very much) to 6 (agree very much). The total score ranges from 4 to 24. A higher total score indicates a greater job satisfaction.

Time frame
Week 0, Week 6, and Week 10

Secondary outcomes

1

The Perceived Stress Scale (PSS-10)

It is used to measure participants' perceived stress levels. Participates rate their stress on a 5-point Likert scale ranging from 0 (never) to 4 (very often). The total score ranges from 0 to 40. A higher total score indicates higher stress levels.

Time frame
Week 0, Week 6, and Week 10
2

The Generalized Anxiety Disorder-7 (GAD-7)

It is used to measure participants' anxiety symptoms. The scale contains 7 items on a 4-point Likert scale ranging from 0 (not at all) to 3 (nearly every day) over the past two weeks. The total score ranges from 0 to 21. A higher total score indicates a higher level of anxiety.

Time frame
Week 0, Week 6, and Week 10
3

Patient Health Questionnaire-9 (PHQ-9)

It is used to measure participants' depressive symptoms. The scale contains 9 items on a 4-point Likert scale ranging from 0 (not at all) to 3 (nearly every day) over the past two weeks. The total score ranges from 0 to 27. A higher total score indicates higher depressive symptoms.

Time frame
Week 0, Week 6, Week 10
4

The Chinese version of the State Mindfulness Scale

It is used to measure participants' state mindfulness. Participants give ratings on a 5-point Likert scale from 1 (not at all) to 5 (very much). The total score ranges from 21 to 105. A higher total score means a higher level of state mindfulness.

Time frame
Week 0, Week 6, and Week 10

Other outcomes

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