About this trial
The study will recruit new nurses from the hospital to evaluate the effectiveness of learning communicating skills in elderly care through a hybrid learning model. Participants will be randomly assigned to either an experimental group receiving hybrid method course or a control group using written materials, with both groups participating in a 60-minute educational session. The research will employ a multi-stage assessment approach, beginning with a pre-test to measure baseline knowledge of aging, attitudes toward older adults, willingness to serve the elderly, and communication skills. Immediately following the intervention, participants will complete a post-test, with a follow-up delayed assessment conducted three months later to evaluate knowledge retention. Clinical preceptors will systematically assess the nurses' elderly communication skills using a standardized rating scale. To gain deeper insights, selected nurses will also participate in qualitative interviews, sharing their learning experiences, reflections, and recommendations for improving the teaching materials, thereby providing a comprehensive understanding of the training's effectiveness and potential areas of enhancement.
Eligibility criteria
This trial accepts healthy volunteersQualifiers
At least 20 years old
Graduated from a nursing school
Full-time employee
Less than six months of nursing work experience
Disqualifiers
Job nature does not involve direct patient contact, such as working in the supply room.
Not engaged in clinical nursing work, such as a research assistant.
Trial design
Parallel
Treatments tested in this trial
Hybrid Digital Learning with AI Chatbot for Geriatric Communication
Other interventionA web-based, self-directed learning program integrated with a conversational AI chatbot. The chatbot reinforces learning and allows for flexible post-training practice.
Traditional Learning: Printed Educational Materials
Other interventionTraditional teaching materials, printed document including structured readings on aging knowledge, empathy, communication barriers, and case-based communication strategies with older adults.
Treatment groups
Trial outcomes
Primary outcomes
Change in Knowledge of Aging Questionnaire Score
* Instrument: 19-item scale developed by Hsieh \& Yang (2009) * Score range: 19-95 (Likert 5-point scale) * Higher scores indicate: Greater knowledge of aging (biological, psychological, and social aspects)
Change in Kogan's Attitudes Toward Older People (KAOP) Scale Score
* Instrument: 34-item Chinese version by Yeh et al., 2018 * Score range: 34-204 (Likert 6-point scale, with reverse-coded items) * Higher scores indicate: More positive attitudes toward older adults
Change in Willingness to Serve Older Adults Scale Score
* Instrument: 16-item scale by Hsieh \& Yang (2009) * Score range: 16-80(Likert 5-point scale) * Higher scores indicate: Greater willingness to provide care or service to older adults
Change in Self-Reported Communication Skills Scale Score
* Instrument: Adapted from Canary \& Spitzberg's CAE, modified by Chen (2017) * Score range: 28-168 (Likert 6-point scale) * Higher scores indicate: Higher perceived appropriateness and effectiveness in communication
Sponsors and contacts
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