About this trial
This study is a prospective cohort study which aims to assess patient satisfaction and preparedness for surgery through two methods of preoperative counseling: standard individual phone calls versus virtual group sessions called Shared Medical Appointments (SMAs). The study will focus on patients undergoing urogynecology prolapse surgeries at Cleveland Clinic. Researchers hypothesize that virtual group counseling will improve patient satisfaction and preparedness compared to individual phone calls. Additionally, the study will evaluate healthcare resource utilization as a secondary outcome.
Participants will complete surveys before and after surgery to measure satisfaction and preparedness using validated tools. The study will enroll patients aged 18 and older who can provide informed consent and are scheduled for specific prolapse surgeries. Findings may help improve preoperative counseling practices and enhance patient-centered care.
Eligibility criteria
This trial does not accept healthy volunteersQualifiers
Age >18y
Has decision-making capacity and able to provide informed consent for research participation
For patients undergoing SMA: Has active MyChart
Able to speak and read English
Disqualifiers
Unable to consent
Trial population
\- Participants will be prospectively identified by the primary surgeon's team during the patient's initial consultation when the decision is made to proceed with surgery for pelvic organ prolapse.
Trial design
Cohort
Prospective
Treatments tested in this trial
Not listed
Trial groups
Trial outcomes
Primary outcomes
Patient Satisfaction
The Patient Satisfaction Questionnaire-18 (PSQ-18) will assess satisfaction. The PSQ-18 is a validated 18-item questionnaire developed to evaluate satisfaction with medical care in seven domains, namely general satisfaction, technical quality, interpersonal manner, communication, financial aspects, time spent with provider, and accessibility and convenience. Responses are scored on a five-point Likert scale, ranging from 1 (strongly disagree) to 5 (strongly agree). The total score for the questionnaire ranges from 18 (dissatisfaction with medical care) to 90 (highest satisfaction with medical care).
Sponsors and contacts
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