Centered Surgery - Preoperative Counseling and Patient Satisfaction

Trial statusRecruiting
Trial phaseNot listed
Trial typeObservational
Biological sexAll
Age18+
SponsorThe Cleveland Clinic

About this trial

This study is a prospective cohort study which aims to assess patient satisfaction and preparedness for surgery through two methods of preoperative counseling: standard individual phone calls versus virtual group sessions called Shared Medical Appointments (SMAs). The study will focus on patients undergoing urogynecology prolapse surgeries at Cleveland Clinic. Researchers hypothesize that virtual group counseling will improve patient satisfaction and preparedness compared to individual phone calls. Additionally, the study will evaluate healthcare resource utilization as a secondary outcome.

Participants will complete surveys before and after surgery to measure satisfaction and preparedness using validated tools. The study will enroll patients aged 18 and older who can provide informed consent and are scheduled for specific prolapse surgeries. Findings may help improve preoperative counseling practices and enhance patient-centered care.

Eligibility criteria

This trial does not accept healthy volunteers

Qualifiers

Age >18y

Has decision-making capacity and able to provide informed consent for research participation

For patients undergoing SMA: Has active MyChart

Able to speak and read English

Disqualifiers

Unable to consent

Trial population

\- Participants will be prospectively identified by the primary surgeon's team during the patient's initial consultation when the decision is made to proceed with surgery for pelvic organ prolapse.

Trial design

Design model

Cohort

Time perspective

Prospective

Treatments tested in this trial

Not listed

Trial groups

106 Participants
are grouped into 2 trial groups
Group A: Telehealth Appointment
Group B: virtual appointment

Trial outcomes

Primary outcomes

1

Patient Satisfaction

The Patient Satisfaction Questionnaire-18 (PSQ-18) will assess satisfaction. The PSQ-18 is a validated 18-item questionnaire developed to evaluate satisfaction with medical care in seven domains, namely general satisfaction, technical quality, interpersonal manner, communication, financial aspects, time spent with provider, and accessibility and convenience. Responses are scored on a five-point Likert scale, ranging from 1 (strongly disagree) to 5 (strongly agree). The total score for the questionnaire ranges from 18 (dissatisfaction with medical care) to 90 (highest satisfaction with medical care).

Time frame
From enrollment until the postoperative visit, 6-8 weeks after surgery

Secondary outcomes

Other outcomes

Sponsors and contacts

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