About this trial
Patients on the waiting list for physiotherapy treatment for pelvic floor dysfunction will be randomly divided into three groups:
* a group that gets a telephone call before their invitation letter is sent. * a group that gets a telephone call after their invitation letter is sent. * a group that does not receive a telephone call.
The phone call is a brief 5-10 minute call, which will be semi-structured. It will remind the patient of their appointment time, it will outline what the treatment involves and highlight the potential benefits and drawbacks, and allow the patient to ask questions about the treatment.
Eligibility criteria
This trial does not accept healthy volunteersQualifiers
Women on waiting list for pelvic floor dysfunction
over 18 years old
Disqualifiers
None
Trial design
Factorial
Treatments tested in this trial
Pre-letter telephone call.
BehavioralA brief 2-10 min telephone call made to the patient prior to receipt of appointment invitation letter.
Post-letter telephone call
BehavioralA brief 2-10 min telephone call made to the patient after receipt of appointment invitation letter.
Treatment groups
Trial outcomes
Primary outcomes
Number of patients who attended their first schedules physiotherapy session
Sponsors and contacts
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Swansea University
Lead sponsor
Abertawe Bro Morgannwg University Health Board
Collaborator