Effect of Brief-tele Support on Attendance at Physiotherapy Sessions

Trial statusRecruiting
Trial phaseNot applicable
Trial typeInterventional
Biological sexFemale
Age18+
SponsorSwansea University

About this trial

Patients on the waiting list for physiotherapy treatment for pelvic floor dysfunction will be randomly divided into three groups:

* a group that gets a telephone call before their invitation letter is sent. * a group that gets a telephone call after their invitation letter is sent. * a group that does not receive a telephone call.

The phone call is a brief 5-10 minute call, which will be semi-structured. It will remind the patient of their appointment time, it will outline what the treatment involves and highlight the potential benefits and drawbacks, and allow the patient to ask questions about the treatment.

Eligibility criteria

This trial does not accept healthy volunteers

Qualifiers

Women on waiting list for pelvic floor dysfunction

over 18 years old

Disqualifiers

None

Trial design

Design model

Factorial

Treatments tested in this trial

  • Pre-letter telephone call.

    Behavioral

    A brief 2-10 min telephone call made to the patient prior to receipt of appointment invitation letter.

  • Post-letter telephone call

    Behavioral

    A brief 2-10 min telephone call made to the patient after receipt of appointment invitation letter.

Treatment groups

500 Participants
are divided into 3 treatment groups
Group A: Pre-letter telephone callExperimental treatment 1 intervention
Group B: Post-letter telephone callExperimental treatment 1 intervention
Group C: No telephone callNo intervention 0 interventions

Trial outcomes

Primary outcomes

1

Number of patients who attended their first schedules physiotherapy session

Time frame
At first scheduled physiotherapy session which will be two to four weeks following the invitation letter

Secondary outcomes

Other outcomes

Sponsors and contacts

Click on the lead sponsor to view all of their trials.

Swansea University

Lead sponsor

Abertawe Bro Morgannwg University Health Board

Collaborator