Health TrialsbyHealthPanel

Enhancing Operational Efficiency in Eye Care Services

ConditionsQuality ImprovementAppointments and SchedulesOperations Research Workflow
Trial statusRecruiting
Trial phaseNot applicable
Trial typeInterventional
Biological sexAll
AgeUp to 85
SponsorSeva Canada Society

About this trial

Pushpagiri Vitreo Retina Institute (PVRI) based in Secunderabad is a tertiary care eye hospital providing specialty eye care services since 2007. Over 15-20 preplanned surgical/clinical procedures are conducted for patients requiring care on a daily basis. They range from simple cataract surgeries or injections to detailed specialty surgeries including Vitreo-retina, glaucoma, pediatric eye care and muscular conditions of the eye. All procedures are elective procedures and are pre-planned. The current study aims to improve hospital efficiency and reduce the total appointment time for patients. The current study aims to reduce patient overall waiting time by 15-25% by introducing simple patient identification tools to help streamline all planned procedures.

Eligibility criteria

This trial does not accept healthy volunteers

Qualifiers

All patients undergoing pre-planned elective procedures in the unit listed on appointment basis.

Eligibility: Enrolment criteria: any patient undergoing any planned procedure is included on daily basis

Disqualifiers

Patients undergoing emergency procedures.

Data for patients whose procedures were cancelled/postponed

Any other patients undergoing procedures under the free eye camps

Trial design

Design model

Single group

Treatments tested in this trial

  • Health service Optimization

    Other intervention

    * Introduction of validated appointment checklist * Presence of single Point of Contact (POC) for patient transfer from Ward to OT to Ward * Standardize Discharge documentation protocol through EMR IP billing

Treatment groups

400 Participants
are divided into 1 treatment group
Group A: Intervention armExperimental treatment 1 intervention

Trial outcomes

Primary outcomes

1

Patient appointment time

Reduction of overall Patient appointment time by 15-25%

Time frame
6-8 months

Secondary outcomes

1

Billing time

Reduction in billing time at reception by 20% for patients undergoing treatment through Cash/TPA payments

Time frame
6-8 months
2

Ward waiting time

Reduction in Ward waiting time of all patients undergoing cataract surgery by 20%

Time frame
6-8 months

Other outcomes

Sponsors and contacts

Click on the lead sponsor to view all of their trials.

Seva Canada Society

Lead sponsor

Pushpagiri Vitreo Retina Institute, Secunderabad

Collaborator

Pragyaan Sustainable Health Outcomes Foundation

Collaborator

Source ClinicalTrials.gov
Apply now