Evaluating the Effectiveness of an AI-powered Physician Assistant in Improving Patients' and Physician's Satisfaction in an Outpatient Setting of a Tertiary Care Hospital.

Trial statusNot yet recruiting
Trial phaseNot applicable
Trial typeInterventional
Biological sexAll
Age18+
SponsorAga Khan University

About this trial

Patients' satisfaction depends on several factors, including health care costs, access to care, and the waiting time to see a healthcare professional. In Pakistan, hospitals face overcrowding, which in turn results in long waiting times, particularly in outpatient departments. Longer waiting times not only hurt patients' experience and hospitals' performance but also increase stress on the physicians.

These challenges can be addressed with the effective use of Artificial Intelligence (AI) and related technologies. By leveraging machine learning algorithms and advanced data prediction models, AI can augment healthcare providers in clinical decision-making and streamline their work processes. However, these applications are largely studied and implemented in high-income countries, creating a lack of evidence from low- and middle-income countries.

Hence, a randomized controlled trial will be conducted to assess the effectiveness of an AI physician assistant in improving patient and physician satisfaction within outpateint clincis of a resource constrained setting.

Eligibility criteria

Qualifiers

Informed consent before enrolment.

Adults aged 18 years and above.

Initial patients registering at the clinic during the entire trial duration.

Possession of a digital device for an OTP (one-time password)

Disqualifiers

Patients requiring emergency care

Patients who refuse to complete the history process with the AI physician assistant.

Trial design

Treatments tested in this trial

  • AI Physician Assistant

Treatment groups

367 Participants
are divided into 2 treatment groups

Sponsors and collaborators