The goal of this study is to reduce the inappropriate use of the Emergency Medical System in Bergamo. The main question it aims to answer is: can a Community-Based Primary Health Care Project impact on the use of the Emergency Medical System in Bergamo? Monthly changes in urgent calls to the Emergency Medical System will be analysed.
Urgent Emergency Medical System call
Non-urgent Emergency Medical System call
Citizen who call Emergency Medical System
Ecologic or community
Retrospective
Community-Based Primary Health Care
BehavioralMediation between citizens and health workers to allow an orderly and appropriate use of social and health services
Number of inappropriate access to Medical Emergency System
Mediation between citizens and health workers to allow an orderly and appropriate use of social and health services and responding to the needs of the population, designing and implementing experimental activities to contrast the epidemic and promote health.
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Fondazione San Giuliano Onlus
Lead sponsor
FROM- Fondazione per la Ricerca Ospedale di Bergamo- ETS (FondazioneROM)
Collaborator
