About this trial
The goal of this trial is to evaluate whether a digital needs-assessment tool can improve care planning and outcomes for frail older adults (aged 60 years and above) hospitalized in Singapore. The tool is designed to identify patients' health and social service needs and support better care coordination after hospital discharge.
The main questions it aims to answer are:
* Does the use of a digital needs-assessment tool improve the identification and management of health and social service needs in frail older adults? * Does this approach improve patient outcomes, such as quality of life, care satisfaction, and healthcare utilization after discharge?
Participants will:
* Respond to a baseline questionnaire * Receive a personalized care plan based on identified needs by the tool * Be followed up at 1 month and 3 months after discharge through surveys * Some participants will receive additional follow-up phone calls to review care needs and service use * A subset of participants will take part in interviews to share their care experiences
Eligibility criteria
This trial does not accept healthy volunteersQualifiers
Patient participant: (i) Aged >= 60 years at the time of recruitment; (ii) identified as frail, with a CFS score >= 5 and/or modified HFRS intermediate and high frailty risk (mHFRS) score >=5; (iii) Singapore citizens or permanent residents; (iv) able to speak and understand English, Chinese or Malay.
Proxy (when responding on behalf of eligible patients): (i) Relative or friend of the patient participant; (ii) Aged 21 years or older; (iii) Familiar with the older adult's health and social situation.
Disqualifiers
Patient participant: (i) Currently involved in another study or (ii) residents of nursing homes, or (iii) patients known to home hospice or home palliative care services with a life expectancy of less than 6 months.
Proxy: primary caregivers who are foreign domestic workers will be excluded from the study.
Trial design
Parallel
Treatments tested in this trial
Core: SST-informed care planning
BehavioralThe Simple Segmentation Tool (SST) is used to assess multidimensional needs and generate individualized care recommendations. Participants receive SST-informed care plan and referral to appropriate health and social services.
Additional telephone calls
BehavioralParticipants will receive two structured post-discharge care coordination phone calls to support service uptake, address barriers, and facilitate follow-up on recommended services.
Treatment groups
Trial outcomes
Primary outcomes
Service initiation rate
The proportion of enrolled participants who successfully initiate at least one recommended health or social support service
Secondary outcomes
Health-related quality of life
Change in health-related quality of life measured using the 5-level EQ-5D (EQ-5D-5L). The EQ-5D-5L essentially consists of the EQ-5D descriptive system, where Index Score calculated based on country-specific preference (Singapore in this context) and the EuroQol Visual Analogue Scale (EQ-VAS) (range: 0 to 100) were reported. For both measures, higher scores indicate better health-related quality of life.
Healthcare Utilisation
Healthcare service utilisation obtained from electronic medical records (EMR), including number of emergency department visits, hospital admissions, outpatient visits, and visits to healthcare professionals.
Usability of SST
Usability was measured using the System Usability Scale (SUS), a 10-item instrument providing a global score from 0 to 100. Higher scores indicate better perceived usability.
Intervention appropriateness (implementation outcome)
Assessed using the Intervention Appropriateness Measure (IAM) among staff involved in the care of patients using the SST, with total scores ranging from 4-20. Higher scores indicate greater appropriateness.
Other outcomes
Healthcare costs
Healthcare utilisation costs and billing data obtained from EMR, including hospital and outpatient service costs.
Unmet needs and service utilization
Assessment of assistance participants received since the last hospital discharge (18-item)
Caregiver burden (proxy participants only)
Caregiver burden measured using the 4-item Zarit Burden Interview, administered to proxies who are primary caregivers.
Resilience
Change in psychological resilience measured using the Connor-Davidson Resilience Scale (CD-RISC 10), with total scores ranging from 0 from 4. Higher scores indicate a higher level of psychological resilience.
Sponsors and contacts
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Duke-NUS Graduate Medical School
Lead sponsor
Changi General Hospital
Collaborator
Agency for Integrated Care, Singapore
Collaborator
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