Improving Care for Frail Older Adults Using a Digital Needs Assessment Tool

Trial statusNot yet recruiting
Trial phaseNot applicable
Trial typeInterventional
Biological sexAll
Age60+
SponsorDuke-NUS Graduate Medical School

About this trial

The goal of this trial is to evaluate whether a digital needs-assessment tool can improve care planning and outcomes for frail older adults (aged 60 years and above) hospitalized in Singapore. The tool is designed to identify patients' health and social service needs and support better care coordination after hospital discharge.

The main questions it aims to answer are:

* Does the use of a digital needs-assessment tool improve the identification and management of health and social service needs in frail older adults? * Does this approach improve patient outcomes, such as quality of life, care satisfaction, and healthcare utilization after discharge?

Participants will:

* Respond to a baseline questionnaire * Receive a personalized care plan based on identified needs by the tool * Be followed up at 1 month and 3 months after discharge through surveys * Some participants will receive additional follow-up phone calls to review care needs and service use * A subset of participants will take part in interviews to share their care experiences

Eligibility criteria

This trial does not accept healthy volunteers

Qualifiers

Patient participant: (i) Aged >= 60 years at the time of recruitment; (ii) identified as frail, with a CFS score >= 5 and/or modified HFRS intermediate and high frailty risk (mHFRS) score >=5; (iii) Singapore citizens or permanent residents; (iv) able to speak and understand English, Chinese or Malay.

Proxy (when responding on behalf of eligible patients): (i) Relative or friend of the patient participant; (ii) Aged 21 years or older; (iii) Familiar with the older adult's health and social situation.

Disqualifiers

Patient participant: (i) Currently involved in another study or (ii) residents of nursing homes, or (iii) patients known to home hospice or home palliative care services with a life expectancy of less than 6 months.

Proxy: primary caregivers who are foreign domestic workers will be excluded from the study.

Trial design

Design model

Parallel

Treatments tested in this trial

  • Core: SST-informed care planning

    Behavioral

    The Simple Segmentation Tool (SST) is used to assess multidimensional needs and generate individualized care recommendations. Participants receive SST-informed care plan and referral to appropriate health and social services.

  • Additional telephone calls

    Behavioral

    Participants will receive two structured post-discharge care coordination phone calls to support service uptake, address barriers, and facilitate follow-up on recommended services.

Treatment groups

200 Participants
are divided into 2 treatment groups
Group A: SST + care coordination callsExperimental treatment 2 interventions
Group B: SST onlyExperimental treatment 1 intervention

Trial outcomes

Primary outcomes

1

Service initiation rate

The proportion of enrolled participants who successfully initiate at least one recommended health or social support service

Time frame
30 days after discharge

Secondary outcomes

1

Health-related quality of life

Change in health-related quality of life measured using the 5-level EQ-5D (EQ-5D-5L). The EQ-5D-5L essentially consists of the EQ-5D descriptive system, where Index Score calculated based on country-specific preference (Singapore in this context) and the EuroQol Visual Analogue Scale (EQ-VAS) (range: 0 to 100) were reported. For both measures, higher scores indicate better health-related quality of life.

Time frame
Baseline, 1-month and 3-month follow-ups
2

Healthcare Utilisation

Healthcare service utilisation obtained from electronic medical records (EMR), including number of emergency department visits, hospital admissions, outpatient visits, and visits to healthcare professionals.

Time frame
180 days and 360 days post-discharge
3

Usability of SST

Usability was measured using the System Usability Scale (SUS), a 10-item instrument providing a global score from 0 to 100. Higher scores indicate better perceived usability.

Time frame
24 hours after the first administered SST
4

Intervention appropriateness (implementation outcome)

Assessed using the Intervention Appropriateness Measure (IAM) among staff involved in the care of patients using the SST, with total scores ranging from 4-20. Higher scores indicate greater appropriateness.

Time frame
3-month follow-up

Other outcomes

1

Healthcare costs

Healthcare utilisation costs and billing data obtained from EMR, including hospital and outpatient service costs.

Time frame
180 and 360 days post-discharge
2

Unmet needs and service utilization

Assessment of assistance participants received since the last hospital discharge (18-item)

Time frame
1-month and 3-month follow-ups
3

Caregiver burden (proxy participants only)

Caregiver burden measured using the 4-item Zarit Burden Interview, administered to proxies who are primary caregivers.

Time frame
Baseline, 1-month and 3-month follow-ups
4

Resilience

Change in psychological resilience measured using the Connor-Davidson Resilience Scale (CD-RISC 10), with total scores ranging from 0 from 4. Higher scores indicate a higher level of psychological resilience.

Time frame
Baseline, 1-month and 3-month follow-ups

Sponsors and contacts

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Duke-NUS Graduate Medical School

Lead sponsor

Changi General Hospital

Collaborator

Agency for Integrated Care, Singapore

Collaborator

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