MEdication Counselling Models for Outpatient oRal antIcoaguLation

Trial statusNot yet recruiting
Trial phaseNot applicable
Trial typeInterventional
Biological sexAll
Age18+
SponsorGia Dinh People Hospital

About this trial

The goal of this clinical trial is to investigate whether telepharmacy-led counselling can improve medication adherence, knowledge, and hospitalisation/mortality compared with pharmacist-led counselling in adult outpatients taking oral anticoagulants.

Eligibility criteria

This trial accepts healthy volunteers

Qualifiers

≥18 years old

taking oral anticoagulants

using smartphones that can access the telepharmacy application

agreeing to participate

Disqualifiers

pregnancy or lactation

having cancer

having immunodeficiency disorders or using immunosuppressants

renal impairment (creatinine clearance <30 mL/min)

Trial design

Design model

Parallel

Treatments tested in this trial

  • Telepharmacy-led counselling

    Other intervention

    The counselling process will be delivered as follows: (1) researchers assist patients in signing up and using the telepharmacy application; (2) researchers send the counselling information from the telepharmacy application to the patient's account (the information will be provided as leaflets and 3-5-minute videos to improve the accessibility); (3) the integrated chatbot system forwards any additional questions or concerns of the patients to the counselling pharmacists; and (4) the pharmacists directly address the patient's questions or concerns through phone calls within the shortest possible timeframe.

  • Pharmacist-led counselling

    Other intervention

    Pharmacists will counsel the patients on how to use their OAC. Each counselling section will take approximately 7-15 minutes, depending on the patient's questions or concerns. The counselling contents have already been compiled and validated by NDGD Hospital to ensure rationale and simplicity for every patient. Counselling pharmacists have received specialised training in drug information and patient communication so intervention delivery will be consistent across different pharmacists.

Treatment groups

360 Participants
are divided into 2 treatment groups
Group A: Pharmacist-led counsellingActive comparator 1 intervention
Group B: Telepharmacy-led counsellingExperimental treatment 1 intervention

Trial outcomes

Primary outcomes

1

Medication adherence

Measured using Morisky-Green-Levine scale. The levels of adherence are: (1) high (0 point); (2) medium (1-2 points); and (3) low (3-4 points).

Time frame
Measured at month 1, 6, and 12 after randomisation

Secondary outcomes

1

Knowledge of oral anticoagulants

Measured using Anticoagulant Knowledge Tool scale that was modified and validated on Vietnamese patients. This includes two sections: (1) general knowledge of oral anticoagulants (16 questions with a maximum score of 21) and (2) specific knowledge of vitamin K antagonists (5 questions with a maximum score of 8, only for patients using vitamin K antagonists). For multiple-choice questions, 1 correct answer earns 1 point, while for short-answer questions, 1 correct answer may result in 1-3 points, depending on the questions. The standardized score will be presented as percentage (based on the maximum score of 21 for direct-acting oral anticoagulant-taking patients or 29 for those using vitamin K antagonists), with the higher score indicating better knowledge.

Time frame
Measured at month 1, 6, and 12 after randomisation
2

All-cause hospitalisation

Measured using medical records and self-reported/family-reported information

Time frame
24 months after randomisation
3

VTE-related hospitalisation

Measured using medical records and self-reported/family-reported information

Time frame
24 months after randomisation
4

Bleeding-related hospitalisation

Measured using medical records and self-reported/family-reported information

Time frame
24 months after randomisation

Other outcomes

Locations

This trial has no locations.

Sponsors and contacts

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