Health TrialsbyHealthPanel

Reducing Missed Appointments

ConditionNeurodevelopmental Disorders
Trial statusRecruiting
Trial phasePhase 3
Trial typeInterventional
Biological sexAll
Age1-24
SponsorHugo W. Moser Research Institute at Kennedy Krieger, Inc.

About this trial

There are four goals of this project: (1) To examine the impact of different appointment reminder messages on appointment attendance; (2) to determine the added benefit of a patient navigator reaching out in advance of appointments to families at elevated risk of missing their appointment, and determine the most common barriers families face in appointment attendance; (3) to evaluate which patients are at highest risk of missing their appointment, and to determine the effectiveness of the intervention trial across different patient risk levels; and (4) to examine if the missing appointment interventions increase the socioeconomic diversity patients.

Eligibility criteria

This trial does not accept healthy volunteers

Qualifiers

All patients who are scheduled to be seen within the center for autism or the center for neuropsychological and psychological assessment for evaluation appointments will be automatically enrolled in the reminder message portion of the intervention trial.

Patients who are at elevated risk within the center for neuropsychological and psychological assessment are automatically enrolled in the patient navigator portion of the intervention trial.

Disqualifiers

None for the messaging portion of the study

For patient navigation, patients >18 years of age will be excluded.

Trial design

Design model

Factorial

Treatments tested in this trial

  • Reminder message and patient navigation

    Behavioral

    This study will evaluate the combination of pre-appointment messages and patient navigation services.

Treatment groups

5,000 Participants
are divided into 6 treatment groups

6

Treatment groups

See each treatment group below.

Group A: Standard message, no navigatorActive comparator 1 intervention
Group B: Standard message with navigatorExperimental treatment 1 intervention
Group C: Enhanced message #1, no navigatorExperimental treatment 1 intervention
Group D: Enhanced message #1 with navigatorExperimental treatment 1 intervention
Group E: Enhanced message #2, no navigatorExperimental treatment 1 intervention
Group F: Enhanced message #2 with navigatorExperimental treatment 1 intervention

Trial outcomes

Primary outcomes

1

Patient appointment no-show

Proportion of appointments that are neither kept nor cancelled

Time frame
6 months

Secondary outcomes

1

Patient appointment cancel

Proportion of appointments that are cancelled (\>48 hours of appointment date)

Time frame
6 months

Other outcomes

Sponsors and contacts

Click on the lead sponsor to view all of their trials.

Hugo W. Moser Research Institute at Kennedy Krieger, Inc.

Lead sponsor

Source ClinicalTrials.gov
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