Telephone-Based Care Coordination for Services Addressing Childhood Adversity

The goal of this study is to learn how telephone-based screening and care coordination impacts children experiencing adverse childhood events (ACEs). The main questions are:

1. Does telephone-based screening and care coordination for children experiencing ACEs increase child receipt of ACEs-related services? 2. Does telephone-based screening and care coordination for children experiencing ACEs improve parent health and wellbeing? 3. Does telephone-based screening and care coordination for children experiencing ACEs improve child social and emotional health?

Researchers will compare families who have been randomly selected to receive telephone-based screening and care coordination with those who will receive usual care at their clinic.

Participants will:

* Be randomly assigned to receive usual care or usual care plus telephone-based screening and care coordination (the intervention) * If selected for the intervention, be connected to 211 Los Angeles to receive screening and care coordination for up to 6 months * Complete four surveys via interview; surveys will be done at enrollment and 1 month, 6 months, and 12 months following enrollment * Agree to allow researchers to review their child's medical records to collect information about their child's health, screenings, diagnoses, and referrals.