Health TrialsbyHealthPanel

The Effects of Price Reductions on Uptake of Preventive Dental Care

ConditionPreventive Oral Health
Trial statusRecruiting
Trial phaseNot applicable
Trial typeInterventional
Biological sexAll
Age18-70
SponsorUniversity of Chile

About this trial

This study evaluates the effectiveness of price discounts in encouraging patients to schedule dental check-ups. Patients will be randomized to receive WhatsApp messages offering a preventive dental check-up at different price levels with or without a discount coupon for future dental treatments.

Eligibility criteria

This trial does not accept healthy volunteers

Qualifiers

Patients who have an appointment scheduled within the next 1 to 7 days

The appointment must be scheduled in the medical area only

The appointment must be at a center that also offers dental services

Patients who have not received a preventive dental message in the last month

Disqualifiers

None

Trial design

Design model

Parallel

Treatments tested in this trial

  • Dental appointment message with intermediate price discount

    Behavioral

    Patients receive a WhatsApp message offering a preventive dental check-up for $9,990.

  • Dental appointment message with large price discount

    Behavioral

    Patients receive a WhatsApp message offering a preventive dental check-up for $4,990.

  • Dental appointment message with intermediate price discount and coupon

    Behavioral

    Patients receive a WhatsApp message offering a preventive dental check-up for $9990, plus a coupon for future treatments.

Treatment groups

172,800 Participants
are divided into 4 treatment groups
Group A: HoldoutNo intervention 0 interventions
Group B: $9,990Experimental treatment 1 intervention
Group C: $4,990Experimental treatment 1 intervention
Group D: $9990 plus couponExperimental treatment 1 intervention

Trial outcomes

Primary outcomes

1

Preventive Dental appointment scheduling

Proportion of patients that schedule a preventive dental check-up

Time frame
Within 7 days of receiving the WhatsApp message
2

Preventive Dental appointment attendance

Proportion of patients that attend a preventive dental check-up

Time frame
Within 30 days of receiving the WhatsApp message
3

Subsequent Dental appointment scheduling

Proportion of patients that schedule a dental treatment, following their preventive dental check-up (which equals 1 only if the patient completes a preventive dental check-up and then schedules a follow-up dental treatment)

Time frame
Within 60 days of receiving the Whatsapp message
4

Subsequent Dental appointment attendance

Proportion of patients that attend their dental treatment following their preventive dental check-up (which equals 1 only if the patient completes a preventive dental check-up and then completes a follow-up dental treatment)

Time frame
Within 90 days of receiving the Whatsapp message

Secondary outcomes

1

No-Show

Proportion of patients that fail to attend a scheduled preventive dental appointment

Time frame
Within 30 days of receiving the WhatsApp message
2

Interest in scheduling

Proportion of patients that click YES in response to the WhatsApp message

Time frame
Within 7 days of receiving the WhatsApp message
3

Any dental appointment scheduling

Proportion of patients that schedule any dental appointment (regardless of whether it is preventive or not)

Time frame
Within 7 days of receiving the WhatsApp message

Other outcomes

Sponsors and contacts

Click on the lead sponsor to view all of their trials.

University of Chile

Lead sponsor

Source ClinicalTrials.gov
Apply now